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Customer enquiries

Customer Enquiries

For customer enquiries, there’s a number of ways to get in touch.

We can help you much quicker if you have your reference number to hand.

Female customer service agent smiling and using a headset


If you’re a Help to Buy customer:

Phone: 0345 848 0235 
Email: target.hca@targetgroup.com
Web: For more information and FAQs relating to the scheme visit Manage your Help to Buy: Equity Loan - GOV.UK (www.gov.uk)


If your product is managed by our Elderbridge Team:

Phone: 0345 8400 244
Email: customer.services@elderbridge.co.uk
Web: For more information and FAQs visit Elderbridge