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Statistics
  • 50+

    Major Financial Services clients

  • 25 billion

    £'s Assets under management

  • 19 million

    Customer Accounts serviced

  • 40+ years

    Providing excellent client outcomes

Competitive advantage

Give customers what they want

Create and maintain a competitive advantage in a crowded sector. We'll seamlessly manage your entire loan lifecycle to help you mitigate risk, uncover efficiencies and bring new offers to market faster. Giving you an edge, and giving your customers a consistently exceptional experience

Our best-in-class loan servicing supports a number of loan types:

  • Secured loans

  • Residential mortgages

  • Commercial mortgages

  • Buy-to-let mortgages

  • Unsecured loans

  • Motor finance

  • Device finance

  • Retail finance

Primary servicing

Evolve the loan lifecycle

Keeping loans ticking over requires expertise, time and resource. And you need even more of all three when a loan falls into arrears or a portfolio stops performing.

As core part of our loan and mortgage offer, primary servicing supports you throughout the loan lifecycle with expert management and in- depth analysis. All under your name, so your customers get seamless, top quality experience from beginning to end.

The benefits of primary servicing:

  • Mitigate your risk

  • Bring products to market quickly, so you can capitalise on innovation and trends

  • Stay compliant at all times and promptly address regulatory challenges

  • Remove or reduce operational barriers to growth 

Special servicing

Turn underperformers into overacheivers

When a loan isn't performing as it should, you need both compassion and effectiveness to get it back on track. We have a strong reputation in special servicing, and we'll partner with you to reach a positive outcome for everyone involved.

 

Partnering for success

We work with you to maximise returns on your non- performing portfolios

The art of collection

We use market-leading collection techniques to maximise recoveries

Experience, proven and trusted 

Our experience is extensive, and backed up by our Standard & Poor Special Servicer rating

Efficiency, elevated

We constantly adapt, refine and test strategies focused on encouraging good behaviours

female customer service agent wearing a headset smiling in front of laptop screen

Remediation, streamlined. 

We've got the systems, processes and expertise to develop and deliver tailored solutions. Explore special servicing.

Software

Servicing underpinned by software

Customers want lending they can trust. Lending that offers flexibility, ease of access, and quality service. And lenders need a scalable platform that allows just that.

We underpin everything with our innovative lending software, developed and managed entirely by us.

Don't just take our word for it

Our management team were working tirelessly, especially from a budgeting perspective. We needed an experienced multi-product software solution to allow us to significantly reduce our operating costs. Target Group allowed us to do just that.

Steve Walker
Welcome Finance
Expertise

Expertise you can trust

Our track record speaks for itself. 

 

We provide the highest quality customer service, and service more consumer and commercial loans than any other provider in the UK so you can be confident your portfolio and reputation are in safe hands while your customers enjoy a market leading experience. 

Loan types that we support

  • Residential mortgages

  • Secured loans

  • Commercial mortgages

  • Buy to let mortgages

  • Unsecured loans

  • Motor finance

  • Retail finance

  • Device finance